Privacy policy
This Privacy Policy explains how ClearPath Mobility UK Ltd collects, uses, stores, and protects your personal data when you visit or make a purchase from clearpathmobilityuk.com. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
ClearPath Mobility UK Ltd is the data controller responsible for your personal data.
Company Name: ClearPath Mobility UK Ltd
Company Number: 17453200
Registered Address: 128, City Road, London, EC1V 2NX, United Kingdom
Registered in: England & Wales
Website: clearpathmobilityuk.com
Email: clearpathmobility@gmail.com
2. What Data We Collect
We collect the following personal information when you use our website or place an order:
● Name, email address, phone number, and delivery/billing address
● Payment information (processed securely via Shopify Payments — we do not store card details)
● Order history and purchase details
● IP address, browser type, and device information (collected automatically)
● Communications you send us by email or contact form
● Cookie and usage data (see Section 8 below)
3. How We Use Your Data
We use your personal data for the following purposes:
● To process and fulfil your orders and send delivery updates
● To communicate with you about your order, returns, or enquiries
● To send marketing emails where you have given consent (opt out at any time)
● To improve our website, products, and customer service
● To comply with legal and regulatory obligations
● To detect and prevent fraud or misuse of our services
4. Legal Basis for Processing
Contract: Processing necessary to fulfil your order and our obligations to you
Legitimate Interests: To improve our services, prevent fraud, and manage our business
Consent: For marketing communications — you may withdraw consent at any time
Legal Obligation: Where required by UK law or regulation
5. How We Share Your Data
We do not sell your personal data. We may share it with the following trusted third parties to operate our business and fulfil your orders:
● Delivery and logistics partners (to ship your order)
● Payment processors (Shopify Payments, Stripe, PayPal)
● Our suppliers and dropshipping partners (name and delivery address only)
● Email and marketing platforms where you have consented
● Google Analytics and Google Ads (anonymised where possible)
● Legal or regulatory authorities where required by law
6. Data Retention
We retain your personal data only for as long as necessary. Order data is typically retained for 6 years in accordance with HMRC requirements. Marketing data is retained until you withdraw consent.
7. Your Rights
Under UK GDPR, you have the right to: access your data, correct inaccurate data, request erasure, restrict processing, data portability, object to processing, and withdraw marketing consent at any time. Contact us at clearpathmobility@gmail.com to exercise any of these rights. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
8. Cookies
Our website uses cookies to improve your experience and support advertising. We use essential cookies (required for functionality), analytics cookies (Google Analytics), and marketing cookies (Google Ads, Meta Pixel). You can manage your preferences via our cookie banner or your browser settings.
9. Data Security
Our website is hosted on Shopify, which is PCI-DSS compliant and uses SSL encryption for all transactions. We take reasonable technical and organisational measures to protect your data, though no internet transmission is 100% secure.
10. Contact Us
Company: ClearPath Mobility UK Ltd
Company No.: 17453200
Address: 128, City Road, London, EC1V 2NX, United Kingdom
Email: clearpathmobility@gmail.com
Website: clearpathmobilityuk.com